Founded in 2020 in Belgium, ATS4IT is part of the Moongy Group, established to strengthen agap2IT’s presence in Europe. Since 2021 we expanded further with the opening of our Danish branch in Copenhagen, and our Spanish brand in Madrid, reinforcing our commitment to being a key player in the European technology landscape. Proximity, transparency, and collaboration define our approach at ATS. We aim to be your trusted partner and the first choice for your technological challenges
Business Process Analyst / Change Manager Support – Fraud Team
Location: Brussels, Belgium
Work Model: Hybrid (2–3 days per week on-site)
Project Duration: 1 year
Languages: Fluent in French, Dutch, and English
Eligibility: Candidates must possess European nationality or a valid work permit for Belgium
NOTE: Due to the high volume of applications received, candidates who do not meet the specified criteria may not be contacted
We are seeking a Business Process Analyst to strengthen the Fraud team, responsible for developing innovative tools to prevent fraud and coordinating the bank-wide fraud prevention strategy.
Key Skills and Experience
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Bachelor’s or Master’s degree (or equivalent through professional experience).
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Minimum 4 years of experience as a Process Engineer, ideally within the banking or fraud prevention domain.
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Proficiency in process management tools and methodologies (e.g., BPMN, ARIS).
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Familiarity with change management frameworks (e.g., ADKAR).a
- Solid understanding of banking operations and fraud detection/prevention processes.
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Understanding of business architecture principles (is a plus)
Soft Skills: Analytical | Influential | Customer-focused | Autonomous | Team player | Efficiency-driven | Agile mindset
Key Responsibilities:
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Design and improve business processes aligned with the bank’s strategy and architecture.
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Continuously optimize workflows for efficiency, customer satisfaction, and risk management.
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Monitor KPIs and process performance, identifying areas for improvement.
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Support change management activities to ensure smooth adoption of new processes.
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Collaborate within an Agile, multidisciplinary squad to deliver impactful solutions.
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Identify change management requirements and coordinate the necessary actions to ensure successful adoption of new or revised processes.
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Support business teams and end-users during and after implementation phases, providing guidance and responding to inquiries.
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Monitor adoption rates and act as a point of contact for feedback and user support.
What We Offer:
- Permanent Contract (CDI) – Long-term stability.
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Attractive salary based on your experience and skills.
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Additional benefits: Meal vouchers and eco-vouchers (electronic), DKV hospitalization insurance, company laptop, holiday allowance, and year-end bonus.
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Vacation: 20 paid leave days + 12 RTT days.
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Free training (technical, behavioral, language) and certifications
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Continuous and personalized career progression support
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Opportunities to work on projects with cutting-edge technologie
At Moongy Group, we stand for equality and diversity. We create a safe and inclusive environment where opportunities are equal for everyone! We do not discriminate based on age, ethnicity, gender, disability, sexual orientation, or any factor other than merit. If you have the skills for the role, we encourage you to apply!
By submitting my CV, I acknowledge that my personal data will be handled by agap2. In fact, agap2, as the controller, will handle my personal data to manage the recruitment process. In particular, the personal data collected by this means will be used for the performance of the pre-contractual procedures necessary for the management of the recruitment process and, specifically, for the following purposes:
- Selection and recruitment;
- Interviews;
- Conclusion of the employment contract;
- Response to business opportunities, among other specific independent purposes that may be appropriately communicated.
I am aware that my personal data may be transmitted to clients, or potential clients, as a response to business opportunities. I am also aware that my personal data will be saved only for the period necessary to fulfill the stated purposes and for a maximum period of four years after the recruitment process has been carried out, and if this is not successful, for the purpose of making new contacts. My personal data will be kept for a longer period where the controller is legally obliged to do so, in particular, for a period of 5 years for the purpose of recording recruitment procedures as required by the Labor Code.
I acknowledge that I can access, at any time, the personal data that concerns me, as well as request its rectification or erasure. When applicable, I may also request limitation of processing and use my right of objection and portability of data. Besides that, I have the right to file a complaint with the National Data Protection Commission. For the exercise of these rights, it is sufficient for me to send the request by sending an email to dpo@agap2.pt.
I declare to be aware and to agree, committing myself to respect the personal data rules defined by the controller.
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